Lengthy thought-about an business chief within the Center East, Etihad Airways has been recognised with a collection of prime accolades by voters on the World Journey Awards.
However this was simply the newest in a collection of wins, with Breaking Journey Information right here analyzing what separates the provider from its opponents in quite a lot of classes.
First up, Etihad was honoured with the title of World’s Main Airline Lounge – First Class this yr, and it’s simple to see why.
When visiting Abu Dhabi Worldwide Airport, company visiting the first-class lounge can select from dishes impressed by the Center East and the locations Etihad flies to.
There’s additionally an opportunity to sit on the characteristic bar and luxuriate in a drink from the Etihad cellar.
For the extra energetic, why not take pleasure in a refreshing exercise within the health room earlier than a flight?
For the actually elite, these flying within the Residence, a private, unique, lounge is offered inside the wider first-class space.
With security on the forefront of all people’s thoughts in 2020, the provider additionally lately launched ‘Etihad Wellness,’ an expanded and extra complete well being and hygiene programme.
This builds on the stringent measures already put in place by the airline to take care of Covid-19.
The programme might be championed by the introduction of specifically educated Wellness Ambassadors, a primary within the business, who will present important journey well being data and care so company can fly with higher peace of thoughts.
Etihad Wellness initiatives might be communicated by an easy-to-use on-line information highlighting the excessive requirements of cleanliness, well being and hygiene being utilized at each stage of the client journey.
This consists of culinary hygiene on the airline’s catering amenities and meals testing laboratory, plane cabin deep-cleaning, check-in, well being screening, boarding, inflight expertise and product, crew interplay, arrival, and floor transportation.
Complete data on these journey well being and hygiene measures is offered right here.
All Wellness Ambassadors will endure particular coaching on the coaching amenities in Abu Dhabi, and on-line.
Tony Douglas, group chief govt officer, Etihad Aviation Group, mentioned: “Offering for our company, and their wellbeing, is considered one of Etihad’s core values, and we’ve got a duty to guard them, to maintain them absolutely knowledgeable, and to supply even higher ranges of real heat and private care.
“We should assure they’ll journey assured within the information that we’ve got each side of their journey with us coated, whereas nonetheless offering a top-quality journey expertise.
“The Wellness Ambassadors will play an essential position in delivering this.
“For us it isn’t merely about coping with a brand new regular – this degree of real and modern buyer care has at all times been a part of Etihad’s DNA since our inception.”
This dedication to onboard security performed a task within the collection of Etihad for the title of World’s Main Airline – Buyer Expertise.
Whereas the airline has lengthy been recognised for its dedication to luxurious journey, leaders have this yr been in a position to refocus on Covid-19 safety, in keeping with passenger expectations.
As one other instance, Etihad earlier this yr rolled out an modern new protecting put on for First and Enterprise class company.
As a part of Etihad Wellness, premium passengers will obtain a snood model facemask to be used all through their journey and past.
The mushy reusable snood has been handled with MicrobeBarrier cloth therapy, a broad-spectrum antimicrobial therapy, laboratory examined and confirmed to scale back the presence of germs in materials.
With this long-lasting protecting layer, the snoods are washable and reusable, making them environmentally pleasant.
Travellers can select to put on the snood round their neck like a shawl and when in shut proximity to others, pull it up over their mouth and nostril to guard themselves and people round them.
Made out of light-weight, breathable and stretchy jersey cloth, the snood is snug and ultimate for journey as a result of it may be simply slipped on and off as wanted.
The protection, well being, and wellbeing of Etihad’s company is the airways prime precedence, throughout and past the flight.
The MicrobeBarrier handled snood is without doubt one of the many initiatives the airline has launched to create a more healthy and cleaner setting.
After all, it isn’t all doom and gloom – flying can nonetheless be enjoyable!
Etihad takes this to the subsequent degree, with company provided numerous choices for leisure throughout a flight.
Fliers can take leisure into their very own arms with E-BOX Stream – a brand new inflight leisure app.
Watch films or TV, take heed to music or learn magazines – straight to a private machine.
Or sustain with the newest information and keep watch over our shifting map as you fly.
E-BOX Stream is offered on the Airbus A320 and A321 narrow-body plane, whereas on the remainder of the fleet, company can take pleasure in E-BOX on the in-seat display.
Have a look right here to see what’s on this month.
If studying is extra your matter, Etihad has partnered with PressReader to deliver company award-winning journalism and provoking tales from the world wide.
Travellers can select from hundreds of free newspapers and magazines in their very own language to learn earlier than, throughout and even after a flight.
Obtain the PressReader app and save your favourites to your cellphone or pill from 30 hours earlier than your flight – look out for the PressReader notification once you verify in on-line.
Lastly, Etihad can hold kids busy with the newest children’ films, TV exhibits and video games on board.
The parental lock characteristic additionally signifies that dad and mom can management what your little flyers are watching.
Lastly, Etihad was honoured with the trophy for World’s Main Airline – Inflight Service, reflecting a dedication to exceed visitor expectations whichever cabin they fly in.
Within the Residence, on board the A380, company can step right into a luxurious three-room condo within the sky.
Designed for as much as two company, the power options an en suite bathe room, personal bed room and separate dwelling space.
A VIP journey concierge and devoted workforce will deal with every part for you, out of your chauffeur-driven limousine to your individual personal airport lounge.
In First Class, Etihad provides a time and place to name your individual.
Travellers are welcomed to a personal suite, the place they’ll unwind with a drink in a leather-based armchair whereas crew put together your mattress.
Select when and the way you want to dine with an in depth a la carte menu and boutique wine checklist.
In Enterprise Class, it’s time for an expertise as particular person as you’re.
Earlier than a flight, take time for your self in one of many lounges then fast-track to your seat with precedence boarding.
When it’s time to relaxation on board, recline your chair to a fully-flat mattress. Hungry? Dine any time you select.
Lastly, in Economic system Class, select your favorite seat then get snug with full-size blankets and loads of area.
Swap on with hours of on-demand leisure or change off and luxuriate in complimentary meals and drinks on each flight.
Surf or stream with cell connectivity or keep updated with dwell TV and information.
Take a 3D tour of all 4 Etihad cabin courses right here.
Whichever class you’re flying in, Etihad has prolonged its digital attain with an replace to its cell software for Android, Apple and Huawei smartphones, enabling company to handle their journey with even higher ease.
New key options enable company to buy upgrades or different extras, use Etihad Visitor Miles as a type of fee or select from ten different fee choices, together with Journey Financial institution, which have been added to the reserving stream.
Frank Meyer, chief digital officer, Etihad Airways mentioned: “To extend flexibility in the course of the coronavirus pandemic, we established Journey Financial institution, an account which company can use for future redemption on flights.
“With the brand new app, company at the moment are in a position to e book their subsequent flight with journey credit they’ve saved whereas being unable to fly attributable to journey restrictions.
“As we try to make journey as handy as doable, it is a step ahead in our innovation technique.”
The refreshed cell app is straightforward to make use of and permits company to handle their particulars, e book flights with voice search and enrol into the airline’s loyalty programme, Etihad Visitor.
Uber and Google Maps at the moment are additionally built-in into the app to direct travellers to and across the airport.
If the standing of a flight ought to change, an replace is robotically pushed to company by the app.
Because the United Arab Emirates’ nationwide provider, Etihad Airways is without doubt one of the world’s main airways, acclaimed for its unparalleled service, business main cabins and real Arabian hospitality.
Discover out extra on the official web site.