Expedia has launched a rebrand because the world prepares for the return of journey.
The dedication comes on the heels of what has arguably been one of many hardest years for the journey business because of the Covid-19 pandemic.
From an up to date appear and feel to enhanced product choices, Expedia is trying to double down on efforts to ship on travellers’ evolving desires and desires in a post-pandemic world.
“For the previous 25 years, we’ve been targeted on quantity and transactions as our approach of rising our enterprise.
“What we’ve discovered nonetheless, over the previous 12 months, is that our prospects need extra from a journey firm.
“They need a trusted associate who’s there with them each step of the best way, supporting them to make sure they get essentially the most out of their journeys,” stated Shiv Singh, senior vp and basic supervisor, Expedia.
On the coronary heart of the rebrand is a refresh of Expedia’s platform expertise throughout its cellular app and greater than 70 web sites.
The brand new residence screens replicate a transparent and easy format, with product options that may empower travellers to construct an entire journey that fits their wants and pursuits, bringing collectively a number of journey components seamlessly.
“Like many journey manufacturers, Covid-19 has pressured us all to look inwards and replicate on who we’re as a model and what meaning to our shoppers.
“It grew to become clear to us that to ensure that our travellers to have a tremendous journey, it issues who they journey with, and we have to perceive the vital position we play in being that associate,” stated Singh.
“As travellers alter to the brand new norms post-Covid-19, we should alter as nicely, and that is simply the primary chapter in a multi-year journey to actually ship towards our mission of being a model that’s there for travellers from begin to end.”
Alongside platform enhancements, Expedia can be unveiling its new international artistic throughout a number of touchpoints supported by the model’s largest advertising and marketing spend in additional than 5 years.
Utilizing a singular artistic platform and a brand new tagline “It issues who you journey with” travellers will see the thought of Expedia as the last word journey companion come by way of in distinctive methods throughout numerous channels, making a cohesive message that may resonate as individuals begin touring once more.