InterContinental® Sofia and the street to success | Focus

InterContinental® Sofia and the road to success

Solely a yr and a half after its opening, InterContinental® Sofia is already а chief within the luxurious journey market in Bulgaria and may proudly speak about the important thing to itssuccess. The icon of worldwide fashionable luxurious within the capital impresses native and worldwide friends with elegant design, distinctive consolation and impeccable five-star service. All these achievements mirror in a number of worldwide awards the resort acquired in 2019 – Europe’s Main New Lodge and Bulgaria’s Main Lodge on the World Journey Awards 2019. InterContinental Sofia has lately been introduced as one of the best Luxurious Enterprise Lodge for Japanese Europe on the World Luxurious Lodge Awards 2019 and has additionally received many inside awards and recognitions.

All these prizes exhibit not solely the best requirements of service the resort complies to, but in addition the wonderful work environment it gives to the workers. “The exceptional outcomes of InterContinental® Sofia in all elements of hospitality are due to our superb group – from Entrance Workplace, by way of Meals and Beverage, Housekeeping, to Administration. With out the eagerness and devotion of every group member, these outcomes wouldn’t be attainable.” – says the Normal Supervisor, Mr. Angelo Zuccala. The resort operates a specifically created Social Committee which organizes totally different workers actions on a month-to-month foundation, together with sports activities, leisure, birthday celebrations, outside actions, healthcare and leisure. In accordance with Mr. Zuccala, the important thing to success for each firm is the workers’ satisfaction, which implies making certain a superb work/life steadiness. The efforts of the administration on this regard has reaped spectacular outcomes with the outcomes of the primary Worker Heartbeat survey of 2019 which exhibits that over 90% of workers are joyful and dedicated to the job that they do.

About InterContinental® Sofia: InterContinental® Sofia is a part of InterContinental® Motels Group (IHG®) – a number one firm within the hospitality trade, with over 400 000 workers in additional than 100 international locations. For the time being IHG® has 5723 working inns worldwide and 1925 in building.

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