Kenneth Charles has been named chief inclusion and variety officer at American Airways.
On this new position, Charles will lead American’s international inclusion and variety methods.
This consists of establishing the corporate’s workplace of variety, fairness and inclusion to make sure finest practices are carried out throughout all points of American’s individuals and enterprise processes.
“Ken brings a wealth of expertise to the crew and is a confirmed chief in creating international inclusion methods,” mentioned American chairman and chief govt, Doug Parker.
“We’re on a journey to boost our strategy to variety, fairness and inclusion throughout American, and Ken will assist chart our course to make sure American is an trade chief.
“Our resolution to turn into extra intentional on this space is significant to our international enterprise.
“Ken will present a wanted and essential voice in all of our vital decision-making.”
American has taken a lot of steps to strengthen its inclusion and variety practices.
These embrace implementing each computer-based and in-person implicit bias coaching for all 130,000 crew members and making a specialised crew to hearken to, resolve and be taught from buyer suggestions.
“We now have progressed our firm’s concentrate on inclusion and variety, and we acknowledge we will and can do much more,” added Parker.
“We’re dedicated to constructing on our various and inclusive tradition to not solely make American a welcoming airline for all clients, but in addition a fantastic place to work for each crew member.”
Charles joins American from US Financial institution, the place he was senior vice chairman of enterprise expertise, and brings greater than 30 years of personal sector expertise, together with a decade of inclusion and variety management.
He served as vice chairman for international inclusion and staffing and chief variety officer at Basic Mills.
Charles holds a grasp’s diploma in public administration from the College of Kansas and a bachelor’s diploma from Duquesne College.
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